Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") govern your access to and use of LeadsPull CRM, our website, and services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy.

If you are using our Services on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms. In such case, "you" and "your" will refer to that entity.

If you do not agree with these Terms, you may not access or use our Services.

2. Definitions

For the purposes of these Terms:

• "Account" means a unique account created for you to access our Services.
• "Content" means any information, data, text, software, graphics, messages, or other materials that are uploaded, posted, transmitted, or otherwise made available through the Services.
• "Dealership" refers to the automobile dealership business using our Services.
• "Subscription" means the recurring payment plan for accessing our Services.
• "User" means a person who accesses or uses the Services.
• "We," "Us," and "Our" refer to LeadsPull CRM.

3. Account Registration

To use certain features of our Services, you must register for an account. When you register, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Maintain the security of your account and password
• Accept responsibility for all activities that occur under your account
• Notify us immediately of any unauthorized use of your account

We reserve the right to suspend or terminate your account if any information provided is inaccurate, false, or no longer valid.

4. Subscription and Payment

Our Services are available on a subscription basis. By subscribing to our Services:

• You agree to pay all fees applicable to the subscription plan you select
• You authorize us to charge your chosen payment method for such fees
• You acknowledge that your subscription will automatically renew until canceled
• You agree to provide current, complete, and accurate billing information

All amounts are in Canadian Dollars (CAD) unless specified otherwise. Prices are subject to change with notice. We may offer promotional trial or discounted subscriptions, which will convert to a paid subscription upon expiration unless canceled.

5. Data Usage and Privacy

Your use of our Services involves the submission and processing of data, including personal information. Our data practices are governed by our Privacy Policy, which is incorporated into these Terms.

You agree that we may process your data as described in our Privacy Policy and for the following purposes:

• To provide, maintain, and improve our Services
• To communicate with you about our Services
• To develop new products and services
• To prevent fraud and abuse
• To comply with legal obligations

You represent and warrant that you have obtained all necessary rights, consents, and permissions to share any data with us, including any data relating to third parties.

6. Your Responsibilities

When using our Services, you agree to:

• Comply with all applicable laws and regulations
• Use the Services only for lawful purposes
• Not use the Services in any way that could damage, disable, overburden, or impair our servers or networks
• Not attempt to gain unauthorized access to any part of the Services
• Not use automated means to access or collect data from the Services
• Not transmit any viruses, malware, or other harmful code
• Not infringe or violate the rights of others

7. Intellectual Property Rights

The Services and their content, features, and functionality are owned by LeadsPull CRM and are protected by copyright, trademark, and other intellectual property laws.

You may not:

• Reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, or transmit any portion of the Services
• Delete or alter any copyright, trademark, or other proprietary notices
• Reverse engineer any portion of the Services
• Use any data mining, robots, or similar data gathering or extraction methods

We grant you a limited, non-exclusive, non-transferable license to access and use the Services for your internal business purposes.

8. Third-Party Services and Links

Our Services may contain links to third-party websites, services, or content that are not owned or controlled by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

You acknowledge and agree that we are not responsible or liable for any damage or loss caused by the use of third-party websites, services, or content.

9. Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT:

• THE SERVICES WILL FUNCTION UNINTERRUPTED, SECURE, OR AVAILABLE AT ANY PARTICULAR TIME OR LOCATION
• ANY ERRORS OR DEFECTS WILL BE CORRECTED
• THE SERVICES ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS
• THE RESULTS OF USING THE SERVICES WILL MEET YOUR REQUIREMENTS

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL LEADSPULL CRM BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO YOUR USE OF, OR INABILITY TO USE, THE SERVICES.

IN NO EVENT WILL OUR TOTAL LIABILITY FOR ALL CLAIMS RELATED TO THE SERVICES EXCEED THE AMOUNT YOU PAID TO US FOR THE SERVICES IN THE TWELVE (12) MONTH PERIOD PRECEDING THE EVENT GIVING RISE TO THE LIABILITY.

THE LIMITATIONS OF LIABILITY IN THIS SECTION WILL APPLY EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

11. Indemnification

You agree to defend, indemnify, and hold harmless LeadsPull CRM and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with:

• Your access to or use of the Services
• Your violation of these Terms
• Your violation of any third-party right, including without limitation any intellectual property right, publicity, confidentiality, property, or privacy right
• Any content you upload, post, transmit, or otherwise make available through the Services

12. Termination

We may terminate or suspend your access to all or part of the Services, at any time and without prior notice, for any reason, including, without limitation, breach of these Terms.

You may terminate your account at any time by contacting us. Upon termination, your right to use the Services will immediately cease.

All provisions of these Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

13. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect.

By continuing to access or use our Services after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Services.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Ontario, Canada, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

15. Contact Us

If you have any questions about these Terms, please contact us:

• By email: legal@leadspull.ca
• By phone: (519) 200-0769