Privacy Policy

1. Introduction

Welcome to LeadsPull CRM. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our dealership management software service.

We respect your privacy and are committed to protecting your personal data. Please read this Privacy Policy carefully to understand our practices regarding your personal data.

2. Information We Collect

We may collect several types of information from and about users of our platform, including:

• Personal Identifiable Information: This includes name, postal address, email address, telephone number, and any other identifier by which you may be contacted online or offline.
• Dealership Information: Information about your dealership, including business name, address, contact information, employee details, and business operations.
• Customer Data: Information about your customers that you input into our system, including contact information, purchase history, and communication logs.
• Usage Data: Information about how you access and use our platform, including login data, page views, features used, and time spent on the platform.
• Technical Data: Internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our platform.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Improve, personalize, and expand our services
• Understand and analyze how you use our services
• Develop new products, services, features, and functionality
• Communicate with you about our services, updates, and other information
• Process your transactions and manage your account
• Find and prevent fraud
• For compliance, legal, and safety purposes

4. Data Sharing and Disclosure

We may share your information with:

• Service Providers: Third-party vendors who perform services on our behalf, such as data hosting, analytics, and payment processing.
• Business Partners: Companies we partner with to offer integrated services.
• Legal Requirements: When we believe disclosure is necessary to comply with a legal obligation, protect our rights, or protect the safety of others.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

We do not sell your personal information to third parties.

5. Data Security

We have implemented appropriate technical and organizational measures to secure your personal data from accidental loss and unauthorized access, use, alteration, and disclosure.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access, update, or delete your information
• The right to rectification (to correct inaccurate data)
• The right to object to our processing of your data
• The right to restriction (to request we limit processing)
• The right to data portability (to receive a copy of your data)
• The right to withdraw consent

To exercise any of these rights, please contact us at privacy@leadspull.ca.

7. Retention of Data

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

8. Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal data from a child under 18 without verification of parental consent, we will take steps to remove that information from our servers.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: privacy@leadspull.ca
• By phone: (519) 200-0769